Our approach to flavor creation involves characterizing the attributes of a desired flavor and developing an impactful, authentic flavor that works in the given application.
Dedicated to delivering a value-added, personalized service to customers, we use our R&D expertise and flavor profile knowledge to fine-tune and maximize taste and performance. We work collaboratively with customers to develop customized flavors which meet the latest market demands, based on rigorous evaluation, analysis and a common sensory language.
Our flavor creation and application capabilities span the globe – with manufacturing and technical support facilities in the US, Brazil, Ireland, the UK, and Thailand. We have the global footprint and market understanding to work collaboratively with customers worldwide to develop flavor solutions which respond to and anticipate the expectations of local consumers.
Synergy Flavors’ new 145,000 sq. foot US headquarters features an innovation center, in Wauconda, Illinois, outside of Chicago, with flavor and application development labs, along with a demonstration kitchen, sensory testing labs, and analytical and pilot plant facilities. The space has been custom-designed to foster collaboration and creativity between our flavorists and application specialists with our customers. To support our ongoing sustainability efforts, the US headqaurters facilty was designed to meet LEED standards set forth by the US Green Building Council.
Manufacturing capabilities include dry blending, spray drying, liquid extractions and emulsions production.
Our dedicated site in Hamilton, Ohio produces Synergy Pure(R) coffee, tea and botanical extracts and essences. All essences and extracts are created using a proprietary Single-Pass Extraction (SPE) System, a revolutionary way to produce premium essences, extracts and concentrates from tea, coffee, fruit, vegetables and a variety of botanicals with minimum flavor loss. Our vanilla flavoring and extracts, meanwhile, are produced using a combination of traditional and innovative extraction techniques at our dedicated site in Rochester, New York.
In 2012, we established a new facility in São Paulo. The facility expands our flavor development and production capabilities in the Americas and enables us to better serve customers targeting the fast-growing Brazilian market.
Our Brazilian capabilities include flavor creation, application labs and manufacturing facilities, catering to local needs in the bakery, beverage, confectionery, nutrition and savory food sectors.
Headquartered in High Wycombe, UK we have an additional European site located in Ballineen, Ireland. Our European facilities offer manufacturers a full range of savory, sweet and dairy solutions, supported by extensive application and flavor creation labs. Our experienced marketing team is also on hand to deliver on-trend marketing insights across all categories – ensuring that manufacturers confidently meet the latest consumer demand.
Our broad, fully resourced innovation team is supported by significant and continuous investment in our technologies and processes. At our High Wycombe headquarters, for example, we have enhanced our science platform with a new sensory facility. In addition to a new purpose-built laboratory, the state-of-the-art capabilities also include software which allows for sensory analysis through mobile devices. This enables the direct capture of sensory insights wherever we are – whether in a restaurant or working remotely with customers.
Synergy Flavors in Thailand
Opened in 2013, Synergy Thailand is our latest investment and allows us to provide enhanced production and technical support to the exciting and vibrant South East Asian market.
The site provides a wide variety of ingredients and support services to manufacturers, offering blended powder and liquid flavor production facilities, in addition to sweet and savory flavor creation and application laboratories. It also offers a full range of technical, warehousing and customer support services.